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FAQ: What is Vitavox Wellness Club?
Answer: Vitavox Wellness Club is a healthcare membership program designed to help individuals and families reduce eligible hospital expenses through exclusive membership benefits and a Digital Health Card. It is intended to make quality healthcare more affordable.
FAQ: Who can become a member?
Answer: Any individual or family who wishes to enjoy healthcare savings and wellness benefits can apply for a Vitavox Wellness Club membership, subject to the company's membership guidelines.
FAQ: Is there any age limit for joining?
Answer: Network hospitals are hospitals/health units that have tied-up with TPAs or directly with the health insurance companies. With hospitalization in one of the network hospitals of the insurer, the policyholder can avail cashless hospitalization depending on the terms of the policy.
FAQ: Is a medical examination required before joining?
Answer: No. There is no pre-medical examination required to become a member.
FAQ: How do I become a member?
Answer: Simply contact our team through our website, phone, WhatsApp, or visit our office. Our representatives will guide you through the membership process.
FAQ:Is Vitavox Wellness Club an insurance policy?
Answer: No. Vitavox Wellness Club is not an insurance policy. It is a healthcare membership program that provides discounts on eligible hospital services through participating healthcare providers, as per the membership terms and conditions.
FAQ: How long is the membership valid?
Answer:Every Vitavox Wellness Club membership is valid for 36 months (3 years) from the date of activation. During this period, members can enjoy eligible healthcare benefits and use their Digital Health Card multiple times, subject to the membership terms and conditions.
FAQ: Where can the Digital Health Card be used?
Answer: The Vitavox Digital Health Card can be used at participating hospitals and healthcare providers associated with the Vitavox Wellness Club network. To know whether a hospital is part of our network, please contact our customer support or refer to the latest list of empanelled healthcare partners.
FAQ: Which expenses are eligible for discounts?
Answer: epending on your membership plan, discounts are available on eligible hospital services, including: OPD Registration Charges,Pathology & Diagnostic Tests,Radiology Services , Medical Bills (Medicines),IPD Bed Charges , ICU Charges, Nursing Charges, Ambulance Charges, Resident Doctor Charges, Medical Equipment Charges
FAQ: Which expenses are not eligible for discounts?
Answer: Discounts are not applicable to certain hospital charges including:Visiting Consultant Fees,Operation Theatre (OT), Staff ChargesOT Assistant Charges , OT Nursing Charges , Anaesthetist Charges.